To use your keyboard instead of the mouse to select tools on the ribbon, you display the Key Tips by pressing the _____________key?

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A Word field may consist of an optional field instruction called a(n) __________?

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To select a block of text, click at the beginning of the selection, scroll to the end of the selection, position the mouse pointer at the end of the selection, hold down the _________ key, and then click (or drag through the text) in Word Document.